What should my child bring to their class?
The teacher will provide the course materials and a learning notebook. Your child should bring their pencil case with pens, pencils, glue, a ruler, crayons and scissors.
What happens if my child misses lessons?
If you know in advance that your child will be absent from class wee ask that you provide confirmation either by phone or email. We also ask you to confirm your child can leave classes early. If there are any unexplained absences, we will contact you.
What do I do if there are any problems?
In the first instance, we recommend you speak to our customer service team at hello@britishcouncil.es, who will direct your query to the correct manager.
How can I provide feedback?
You are welcome to contact our Customer Service Team at hello@britishcouncil.es
We hope that your child enjoys their course.