Results and certification

Aptis ESOL results are issued 48 to 72 hours after the exam date, excluding weekends and public holidays.

Results are sent by e-mail if you registered for Aptis ESOL as an individual candidate.

If you registered through an Aptis ESOL Agent or another institution your result may be sent by email to them, if there is an agreement between the institution and the British Council to do so.

Aptis ESOL scores reflect candidates ability to understand and communicate in English.

Aptis ESOL General assesses language proficiency from A1 to B2 on the Common European Framework of Reference (CEFR). If you demonstrate a level superior to a B2 you will be awarded a C1.

Aptis ESOL Advanced assesses language proficiency from B1 to C2 on the Common European Framework of Reference (CEFR). 

Find out how to read the score report. 

Your Aptis ESOL certificate is printed within 7 working days of your result being issued. Certificates are sent by courier.

If you registered through an Aptis ESOL Agent or another institution, your Aptis ESOL certificate is sent directly to them. They are then responsible for issuing your certificate to you.

Please note that the British Council does not offer an in-person collection service for certificates at any of its centres in Spain.

• Download an example of the Aptis ESOL certificate (PDF)

Your Aptis ESOL certificate should arrive within three working days after dispatch date.

The courier delivery service guarantees receipt of your Aptis ESOL Certificate approximately 13 working days after your Aptis ESOL test date, but no sooner.

Delivery times may be affected at certain times, including the summer holiday months and Christmas and the New Year.

Please check your phone for an SMS dispatch notification, if the courier has tried to deliver when nobody was at home. If your telephone number is a non-Spanish number, please check your email for notification.

If this is the case, you will be able to collect your certificate from the post office within 14 days.

If 15 working days have elapsed since your exam date and you have not received notification, please contact the British Council.

If you are not happy with your Aptis ESOL result, you can request your exam to be re-marked. This service is known as an Enquiry on Results.

You can request an Enquiry on Results of your complete Aptis ESOL exam, not a single test component. up to eight weeks after the test date. The current Enquiry on Results fee is 53€.

Please note that according to the paragraph 14.2 of British Council Spain’s Terms and Conditions of the Aptis ESOL test the British Council does not allow candidates, test centres or institutions to see or review the answers of the marked Aptis ESOL tests in any instance of the marking process and/or as part or after an Enquiry into Results. This is in line of practice of other Awarding Boards and the British Council would not provide exam answers under a subject access request.

How to submit an Enquiry on Results?

You should submit your Enquiry on Results request via our online form available at the end of the page, together with a proof of payment.

Payment should be done through bank transfer. Please note that you must include the following text in the reference box: Enquiry on Results Aptis ESOL – Candidate full name.

These are our bank account details for payment:

Owner: Delegación en España de la Fundación British Council
Bank: La Caixa
Account number: 2100 6522 9922 0010 5211
SWIFT/BIC: CAIXESBB
IBAN: ES65 2100 6522 9922 0010 5211

How does it work?

You may only ask for a re-mark of the entire exam, not a single component.

Grammar and vocabulary, reading and listening component checks are conducted automatically to ensure they have been marked accurately.

The speaking and writing components are re-marked by senior examiners. Re-marked test results are considered final.

If your overall CEFR level increases after re-marking, you will be refunded the full Enquiry on Results fee and we will issue you with a new Aptis ESOL certificate. You will be asked to return the previous original certificate so that a new one is issued. Any costs incurred in sending this certificate, whether by post or other means, shall be borne by the candidate.

If your CEFR level remains the same or changes in a single component, but the overall CEFR level does not change, the fee will be retained, a new certificate will not be issued and you will be informed.

The outcome of the Enquiry on Results is considered final. The results from the remarking process will be available after ten working days.

Enquiry on Results Aptis ESOL 

No, if you score below CEFR (Common European Framework of Reference for Languages) level A1 in your Aptis ESOL General or for Teachers exam or B1 in your Aptis ESOL Advanced exam, you will be issued a report confirming that you have not demonstrated sufficient level for a certificate to be awarded.